At Rollex 11, your privacy is more than a promise — it is a commitment we uphold every day. This document clearly explains how we collect, use, store, and protect your personal data as a member of our platform in Malaysia.
Before reading our full policy, here are the core principles that underpin how Rollex 11 handles the personal data of every member in Malaysia.
Every piece of information you provide to Rollex 11 — from your name and phone number to your Touch 'n Go or FPX payment details — is secured with 256-bit SSL encryption. No third party can access it.
Rollex 11 never sells, rents, or shares members' personal data with any third party for marketing purposes without your explicit consent. Your data belongs to you.
We are fully transparent about what data we collect, why we need it, and how long we retain it. There are no hidden details or undisclosed purposes in this policy.
Member Rollex 11 have the right to access, correct, or request deletion of their personal data at any time. Contact our support team and we will process the request within 14 business days.
Privacy Policy Rollex 11 is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and internationally recognised data protection standards.
In the event of any data security incident affecting members Rollex 11, we are committed to notifying the affected members within 72 hours and taking immediate remedial action.
From the moment you register to the time you withdraw your winnings, here is how your data flows through the platform Rollex 11.
Data collected at registration and during your use of the platform
All data is encrypted with 256-bit SSL before being stored
Stored on secure servers with access restricted to authorised personnel only
Used solely for the purposes stated in this policy
Data is securely deleted when no longer needed or upon a member's request
Rollex 11 collects various types of personal information when you register and use our platform. This is to ensure your account remains secure, our services run smoothly, and we can comply with applicable legal requirements.
To process withdrawals exceeding certain limits, or where required for legal compliance, Rollex 11 may request additional documents:
By default, the platform Rollex 11 also collects technical information when you access our services, including IP address, browser type, operating system, and gameplay activity data for security and service improvement purposes.
Rollex 11 uses collected data only for the following legitimate and stated purposes:
Member data security is our top priority Rollex 11. We continuously invest in our security infrastructure to ensure your data is always protected.
Member data Rollex 11 is stored in data centres managed to the internationally recognised ISO 27001 security standard. Physical and logical access to these servers is restricted to authorised personnel only.
Rollex 11 does not sell, rent, or trade members' personal data to third parties. However, in certain limited circumstances, we may need to share information with the following parties:
When you make a deposit or withdrawal using Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX Maybank2u, or CIMB Clicks, the minimum necessary transaction information will be shared with the respective payment provider to process your transaction.
If required by Malaysian law or a valid court order, Rollex 11 will disclose the necessary information to the relevant authorities. We will endeavour to notify you in advance unless prohibited from doing so by law.
Necessary game data (such as player IDs and betting records) is shared with game providers including Evolution Gaming, Pragmatic Live, SA Gaming, and others to ensure seamless gameplay and resolve any disputes that may arise.
Platform Rollex 11 uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:
You can manage your cookie settings through your browser at any time. Please note that disabling essential cookies may affect certain features on the platform. Rollex 11.
Financial data is among the most sensitive information we handle. Rollex 11 takes additional steps to safeguard your deposit and withdrawal information.
The transaction records we retain include the amount, date, payment method (without storing full account numbers), and the status of each transaction. This information is kept for the minimum period required under Malaysian law for audit and compliance purposes.
As a member Rollex 11 and a Malaysian citizen or resident, you have the following rights over your personal data under the Personal Data Protection Act (PDPA) 2010:
To exercise any of the above rights, please contact the Rollex 11 via Live Chat or email at support@rollex11.biz. We will process your request within 14 business days.
Rollex 11 retains members' personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by Malaysian law.
Rollex 11 reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, technology, or our business practices. Any material changes will be communicated to members via an in-platform notice or email to your registered address.
The "Updated" date at the top of this page reflects the date of the last revision. We encourage you to review this page periodically. Continued use of the Rollex 11 following the publication of any amendments shall be deemed acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how Rollex 11 handle your personal data, please contact us through the following channels:
As a Malaysian citizen or resident, you have strong rights over your personal data. Rollex 11 respects and ensures these rights are easily exercisable.
You have the right to request and receive a copy of all personal data held by Rollex 11 about you in a readable format.
If any of your personal data is inaccurate or out of date, you may request that Rollex 11 correct it promptly.
Under certain circumstances, you may request the deletion of your personal data from rollex 11's systems, subject to Malaysian legal requirements.
You may withdraw your consent to receive marketing communications from Rollex 11 at any time through your account settings.
You have the right to receive your data in a structured, machine-readable format for transfer to another service provider if required.
With over 500,000 members who trust Rollex 11 in Malaysia, you can play with complete peace of mind knowing your personal data is fully protected.